8.14 Worked example: a four-level scheme

This scheme suits most organisations. Create the labels in this order, so no reordering is needed, or reorder them as in section 8.2.3.

Setting Public Internal Confidential Strictly Confidential
Position (top → bottom) 1 2 3 4
Color Green #107C10 Blue #0078D4 Orange #CA5010 Red #A4262C
Description “Approved for anyone, inside or outside CONTOSO.” “For CONTOSO staff. Not for customers or suppliers.” “Limited to people who need it. Business impact if disclosed.” “Named people only. Serious harm if disclosed.”
Sub-sensitivities – – Personal Data, Finance, HR –
Header marking – INTERNAL CONFIDENTIAL STRICTLY CONFIDENTIAL
Footer marking – – CONFIDENTIAL – CONTOSO STRICTLY CONFIDENTIAL – Do not forward
Watermark – – – STRICTLY CONFIDENTIAL
Marking placement – Same line (letterhead templates) Same line Floating
Email header / footer – – / Internal CONFIDENTIAL / – STRICTLY CONFIDENTIAL / Do not forward
Subject marking – – [CONFIDENTIAL] [STRICTLY CONFIDENTIAL]
Justification required on downgrade – ✓ ✓ (replaced by No downgrade)
Downgrade not allowed – – – ✓
Printing blocked – – – ✓ (Executives: Off)
Print trace ID – – ✓ Footer line ✓ Dense (applies only where printing is allowed)
Cannot be sent via Outlook – – – ✓ with exceptions for trusted partner domains, if any
Email file save blocked (Outlook) – – – ✓
Copying blocked – – – ✓ with Allow copy with justification
Group targeting Common Common Common Common
Group exceptions – – – Executives: Printing blocked Off

Complete the scheme in Policy → Rules:

  • General Enforcement: set Default label to Internal. Turn on label requirements at save and send, keep Check attachment labels on, and leave Label from attachments on.
  • Classification Rules: rules that Recommend or Enforce Confidential  Personal Data (national ID numbers), Confidential  Finance (IBAN, card numbers) and Strictly Confidential (your own keywords).

With this ladder:

  • a document that a user labeled Internal and that later receives card numbers is raised to Confidential  Finance at the next save;
  • moving it back to Internal requires a justification;
  • once it is Strictly Confidential, it can never be lowered, cannot be printed except by Executives (with a trace on every page), and cannot leave by Outlook except to the listed domains.